All Systems Operational

Connectivity




Operational

Power




Operational

Environment




Operational

Other Systems and Services




Operational

Cloud Services




Operational

Scheduled Maintenance

20181017a – [Emergency Planned Notification] Maintenance works on SmartCity Malta [MTS] Infrastructure [Day 1]Planned Maintenance

Schedule

October 17, 2018 08:00 - 19:00 CEST

Components

Environment

Locations

MTS-R1

Description

BMIT together with its suppliers shall be performing maintenance works on the cooling units (Chillers) at SmartCity Malta DC [MTS] as per schedule below: Day 1: 17/10/2018 - Works shall be carried out in a staggered manner i.e. only a single chiller at any point in time shall be affected. Day 2: 18/10/2018 - Works will continue as the day before and in addition on-load generator testing shall be carried out on a single feed at a time. Time: 08:00 CEST to 19:00 CEST each day. We are not expecting these works to be service affecting. However, during this period, some temperature fluctuations are to be expected. We perform maintenance to continue to deliver optimal performance, reliability and security. We strive to perform them without impact to our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.
20181017a – [Emergency Planned Notification] Maintenance works on SmartCity Malta [MTS] Infrastructure [Day 2]Planned Maintenance

Schedule

October 18, 2018 08:00 - 19:00 CEST

Components

Power, Environment

Locations

MTS-R1

Description

BMIT together with its suppliers shall be performing maintenance works on the cooling units (Chillers) at SmartCity Malta DC [MTS] as per schedule below: Day 1: 17/10/2018 - Works shall be carried out in a staggered manner i.e. only a single chiller at any point in time shall be affected. Day 2: 18/10/2018 - Works will continue as the day before and in addition on-load generator testing shall be carried out on a single feed at a time. Time: 08:00 CEST to 19:00 CEST each day. We are not expecting these works to be service affecting. However, during this period, some temperature fluctuations are to be expected. We perform maintenance to continue to deliver optimal performance, reliability and security. We strive to perform them without impact to our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.
20181022c – Planned Maintenance – BMIT Cloud – Online StorePlanned Maintenance

Schedule

October 22, 2018 08:00 - 09:00 CEST

Components

Cloud Services

Locations

BMIT Store

Description

BMIT will be performing maintenance to its cloud platform. The Online Store will experience periods of unavailability during the maintenance window. Customers purchases of new services or upgrades may experience delays in provisioning. All other services will remain unaffected. We perform maintenance to continue to deliver optimal performance, reliability and security. We strive to perform them without impact to our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.
20181023n - Planned Maintenance - Core Infrastructure [Network]Planned Maintenance

Schedule

October 23, 2018 05:00 - 09:00 CEST

Components

Connectivity

Locations

TeliaSonera, Level 3, International, Intra-Site, MultiCloud Connect

Description

BMIT will be performing an upgrade to one of its Core Network Switches in Handaq [MTH] as per schedule. During this maintenance both MTH and MTS customers may experience momentary IP bandwidth, interlink and other network disruptions due to network re-convergence. A small number of customers will experience disconnection in their uplinks. BMIT Support will be contacting the customers who are directly connected to this Core Network Switch with further information. We perform maintenance to continue to deliver optimal performance, reliability and security. We strive to perform them without impact to our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.