Planned Maintenance In Progress

Description

BMIT Technologies plc will be performing planned maintenance works on its Cloud Storage infrastructure as per the below schedule: Schedule: Start: 25/10/2021 - 16:00 CEST End: 29/10/2021 - 16:30 CEST BMIT Technologies plc is not expecting that such works will be service disruptive. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Components

Cloud Services

Locations

Cloud Backup, Cloud Storage

Schedule

October 25, 2021 16:00 - October 29, 2021 16:30 CEST



October 25, 2021 16:00 CEST
[Update] Scheduled maintenance is starting.

October 27, 2021 10:08 CEST
[Update] During this maintenance, BMIT Technologies plc is observing a possible issue with the Cloud Backup Service affecting the Veeam Availability Console. We are actively working to identify the root cause and reduce or eliminate any impact. BMIT Technologies plc will keep you informed of any updates

October 27, 2021 16:48 CEST
[Update] The issue has been resolved and is no longer affecting customers' services. Maintenance works have resumed.

Description

BMIT Technologies plc together with its Supplier shall be performing scheduled preventive maintenance on the Fire Suppression System at MTS data center as per the below schedule. Schedule: Day 1 Start: 26/10/2021 - 08:00 CEST End: 26/10/2021 - 17:00 CEST Day 2 Start: 27/10/2021 - 08:00 CEST End: 27/10/2021 - 17:00 CEST Day 3 Start: 28/10/2021 - 08:00 CEST End: 28/10/2021 - 17:00 CEST Day 4 Start: 29/10/2021 - 08:00 CEST End: 29/10/2021 - 17:00 CEST We are not expecting these works to be service affecting. For health and safety reasons, access to the data room will be controlled and we may also restrict access depending on the works being done during this maintenance window. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Components

Environment

Locations

MTS-R1

Schedule

October 26, 2021 08:00 - October 29, 2021 17:00 CEST



October 26, 2021 08:00 CEST
[Update] Scheduled maintenance is starting.

Connectivity




Operational

Power




Operational

Environment




Planned Maintenance

Other Systems and Services




Operational

Cloud Services




Planned Maintenance

Infrastructure as a Service




Operational

External Services

MS Office365

Scheduled Maintenance

Schedule

November 1, 2021 06:00 - 09:00 CET

Components

Power

Locations

MTH-R1, MTH-R2, MTH-R3

Description

BMIT Technologies plc shall be performing MTH On-load generator testing as per the below schedule. Schedule: Start: 01/11/2021 - 06:00 AM CET End: 01/11/2021 - 09:00 AM CET BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 1, 2021 08:00 - 12:00 CET

Components

Power

Locations

MTS-R1

Description

BMIT Technologies plc shall be performing MTS On-load generator testing as per the below schedule. Schedule: Start: 01/11/2021 - 08:00 CET End: 01/11/2021 - 12:00 CET BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 1, 2021 08:00 - November 5, 2021 16:00 CET

Components

Cloud Services

Locations

Cloud Backup, Cloud Storage

Description

BMIT Technologies plc will be performing planned maintenance works on its Cloud Storage infrastructure as per the below schedule: Schedule: Start: 01/11/2021 - 08:00 CET End: 05/11/2021 - 16:00 CET BMIT Technologies plc is not expecting that such works will be service disruptive. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 3, 2021 05:00 - 07:00 CET

Components

Connectivity

Locations

Telia Carrier, Lumen, International, Intra-Site

Description

BMIT Technologies plc shall be performing network configurations on its Core network routers. Schedule: Start: 03/11/2021 - 05:00 CET End: 03/11/2021 - 07:00 CET During this maintenance, customers may experience a momentary packet loss during traffic convergence. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 4, 2021 05:00 - 07:00 CET

Components

Connectivity

Locations

Telia Carrier, Lumen, International, Intra-Site

Description

BMIT Technologies plc shall be performing network configurations on its Core network routers. Schedule: Start: 04/11/2021 - 05:00 CET End: 04/11/2021 - 07:00 CET During this maintenance, customers may experience a momentary packet loss during traffic convergence. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 4, 2021 08:00 - 15:00 CET

Components

Power

Locations

MTH-R1

Description

BMIT Technologies plc shall be performing scheduled maintenance on one of the UPS units of MTH-R1 power feed A as per the below schedule: Schedule: Start: 04/11/2021 - 08:00 CET End: 04/11/2021 - 15:00 CET BMIT Technologies plc is not expecting these works to be service affecting. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 6, 2021 01:00 - 07:00 CET

Components

Connectivity

Locations

MultiCloud Connect

Description

BMIT Technologies plc have just been informed by its supplier of planned maintenance on their infrastructure which will impact the MultiCloud Connect service as per the below schedule: Start Time: 06/11/2021 - 01:00 CET End Time: 06/11/2021 - 07:00 CET The supplier has advised that customers will experience a change in route during the maintenance window. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. Maintenance is performed to continue the delivery of optimal performance, reliability, and security. BMIT Technologies plc hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 8, 2021 00:45 - 06:30 CET

Components

Connectivity

Locations

Telia Carrier

Description

BMIT Technologies plc have been informed by one of its international providers [TeliaCarrier] of scheduled works on their infrastructure in Frankfurt, Germany as per the below schedule. Schedule: Start: 08/11/2021 - 00:45 CET End: 08/11/2021 - 06:30 CET At the start of the maintenance, traffic will be routed to ITM [Milan, Italy] and back at the end of the maintenance. During this maintenance, the internet link will be shut at 00:45 [08/11/2021] and will be re-enabled at 06:00 [08/11/2021]. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. Maintenance is performed to continue the delivery of optimal performance, reliability, and security. BMIT Technologies plc hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 8, 2021 08:00 - November 10, 2021 17:00 CET

Components

Environment

Locations

MTS-R1

Description

BMIT Technologies plc shall be performing preventive maintenance on the cooling units within MTS-R1 as per the below schedule: Schedule: Day 1: Start: 08/11/2021 - 08:00 CET End: 08/11/2021 - 17:00 CET Day 2: Start: 09/11/2021 - 08:00 CET End: 09/11/2021 - 17:00 CET Day 3: Start: 10/11/2021 - 08:00 CET End: 10/11/2021 - 17:00 CET Works will proceed on a unit-by-unit basis. We are not expecting these works to be service affecting. However, during this period, brief temperature fluctuations might be experienced. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 8, 2021 08:00 - 15:00 CET

Components

Power

Locations

MTH-R2

Description

BMIT Technologies plc shall be performing scheduled maintenance on one of the UPS units of MTH-R2 power feed A as per the below schedule: Schedule: Start: 08/11/2021 - 08:00 CET End: 08/11/2021 - 15:00 CET BMIT Technologies plc is not expecting these works to be service affecting. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 9, 2021 23:59 - November 10, 2021 06:00 CET

Components

Connectivity

Locations

MultiCloud Connect

Description

BMIT Technologies plc have just been informed by its supplier of planned maintenance on their infrastructure which will impact the MultiCloud Connect service as per the below schedule: Start Time: 09/11/2021 - 23:59 CET End Time: 10/11/2021 - 06:00 CET The supplier has advised that customers will experience a change in route during the maintenance window. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. Maintenance is performed to continue the delivery of optimal performance, reliability, and security. BMIT Technologies plc hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 10, 2021 05:00 - 07:00 CET

Components

Connectivity

Locations

Telia Carrier, Lumen, International, Intra-Site

Description

BMIT Technologies plc shall be performing network configurations on its Core network routers. Schedule: Start: 10/11/2021 - 05:00 CET End: 10/11/2021 - 07:00 CET During this maintenance, customers may experience a momentary packet loss during traffic convergence. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 10, 2021 08:30 - November 11, 2021 08:30 CET

Components

Infrastructure as a Service

Locations

Microsoft Azure Stack

Description

BMIT Technologies plc will be performing works on its Microsoft Azure Stack infrastructure as per the below schedule. Schedule: Start: 10/11/2021 - 08:30 CEST End: 11/11/2021 - 08:30 CEST We are not expecting these works to be service affecting. BMIT Technologies plc shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

November 11, 2021 05:00 - 07:00 CET

Components

Connectivity

Locations

Telia Carrier, Lumen, International, Intra-Site

Description

BMIT Technologies plc shall be performing network configurations on its Core network routers. Schedule: Start: 11/11/2021 - 05:00 CET End: 11/11/2021 - 07:00 CET During this maintenance, customers may experience a momentary packet loss during traffic convergence. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers. However, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.